Our WordPress Themes are licensed under the GNU General Public License version 2.0.
Design Lab offers refunds to customers within 14 days of purchase.
Usage of our products for 14 days, will assure of our high-quality Themes and in-case you are not convinced, you can ask for a refund.
Before you request a refund from Design Lab, you must do the following:
* Read the extensive documentation
* Open a new support ticket with our support staff to try and find a solution within two weeks of your purchase
We cannot grant refunds after the first 14 days of the original purchase.
We cannot grant refunds on renewal payments. It is up to you whether you want to renew the license key or not as we do not have any automatic renewal in place.
Due to the nature of digital goods, we recognize that this policy can be abused, and reserve the right to refuse refunds if any efforts of refund policy abuse are detected.
We accept PayPal only.
For your security, we do not store your credit card or payment information on our site.
Support and Updates
Each theme purchase grants you 1-year access to Design Lab’s support service, which covers help with setting up your product and direction on how to use the product as advertised. Also each purchase grants you access to ongoing theme updates meant to keep it secure and working with the latest developments of WordPress.
Design Lab’s support service does not cover help with theme customization or third-party plugins. We may offer support for minor customizations at our discretion. Support for these cases will be evaluated on a case by case basis.
This support service and access to product updates are valid for one year from the date of your purchase. You can extend this period by a further year by renewing your license at 30% off the discounted rate of the current theme price. We’ll send you a reminder when it’s time to renew. If your license has expired and you wish to enjoy support and updates, you will need to renew it.
Limitation of Liability
In no event will Design Lab be liable for any direct, indirect, special, incidental, or consequential damages, including, but not limited to, loss of data or profit, arising out of the use, or the inability to use, the materials offered on this site. Even if Design Lab or an authorized representative has been advised of the possibility of such damages. If your use of downloads from this site results in the need for servicing, repair, or correction of equipment or data, you assume any costs thereof.
Design Lab themes are provided “as is” without warranty of any kind, either expressed or implied. We do not guarantee that themes will work in all browsers, nor do we guarantee that our themes will be functional with all versions of WordPress. We do not guarantee compatibility with any additional third-party plugins, scripts, or applications.
Design Lab reserves the right, at its sole discretion, to modify or replace any part of this agreement. It is your responsibility to check this agreement periodically for changes. Your continued use of or access to the website following the posting of any changes to this agreement constitutes acceptance of those changes.